http://www.pentavision.net/blog/07/09/2010/staff-blogs/the-grapes-of-wrath-how-my-experience-with-a-michigan-winerys-facebook-page-was-bad-with-a-bitter-finish/ The Blog of PentaVision Integrated Digital Media Sat, 03 Sep 2011 13:48:32 +0000 hourly 1 http://wordpress.org/?v=3.0.2 http://www.pentavision.net/blog/07/09/2010/staff-blogs/the-grapes-of-wrath-how-my-experience-with-a-michigan-winerys-facebook-page-was-bad-with-a-bitter-finish/comment-page-1/#comment-1022 PentaVision Mon, 12 Jul 2010 14:39:14 +0000 http://www.pentavision.net/blog/?p=906#comment-1022 Correction to my story: Just looked at their page again and the comment IS there. So, either I missed it the other day or it disappeared and reappeared (my money is on the fact that I missed it). HOWEVER - no response to it at all from the winery. Correction to my story: Just looked at their page again and the comment IS there. So, either I missed it the other day or it disappeared and reappeared (my money is on the fact that I missed it). HOWEVER – no response to it at all from the winery.

]]> http://www.pentavision.net/blog/07/09/2010/staff-blogs/the-grapes-of-wrath-how-my-experience-with-a-michigan-winerys-facebook-page-was-bad-with-a-bitter-finish/comment-page-1/#comment-1021 PentaVision Mon, 12 Jul 2010 14:27:05 +0000 http://www.pentavision.net/blog/?p=906#comment-1021 Jillian - Thanks for the comment and thoughts. I agree that it was an opportunity to remedy a confusing situation. A simple recognition of the communication breakdown (I am hearing the Led Zeppelin song now!) would have been enough to make me feel like they cared. Jillian – Thanks for the comment and thoughts. I agree that it was an opportunity to remedy a confusing situation. A simple recognition of the communication breakdown (I am hearing the Led Zeppelin song now!) would have been enough to make me feel like they cared.

]]> http://www.pentavision.net/blog/07/09/2010/staff-blogs/the-grapes-of-wrath-how-my-experience-with-a-michigan-winerys-facebook-page-was-bad-with-a-bitter-finish/comment-page-1/#comment-1020 Tweets that mention PentaVision's "What's Your Story?" Blog » Blog Archive » The Grapes of Wrath: How My Experience with a Michigan Winery’s Facebook Page Was Bad, with a Bitter Finish -- Topsy.com Mon, 12 Jul 2010 13:55:58 +0000 http://www.pentavision.net/blog/?p=906#comment-1020 [...] This post was mentioned on Twitter by Jillian Koeneman, missystanisz. missystanisz said: The Grapes of Wrath: How My Experience with a Michigan Winery’s Facebook Page Was Bad, with a Bitter Finish - http://ht.ly/2a9ix [...] [...] This post was mentioned on Twitter by Jillian Koeneman, missystanisz. missystanisz said: The Grapes of Wrath: How My Experience with a Michigan Winery’s Facebook Page Was Bad, with a Bitter Finish – http://ht.ly/2a9ix [...]

]]> http://www.pentavision.net/blog/07/09/2010/staff-blogs/the-grapes-of-wrath-how-my-experience-with-a-michigan-winerys-facebook-page-was-bad-with-a-bitter-finish/comment-page-1/#comment-1019 Jillian Koeneman Mon, 12 Jul 2010 13:49:12 +0000 http://www.pentavision.net/blog/?p=906#comment-1019 Great post Missy. I agree with you that if as an organization you are going to take part in social media there is no room for you to be inauthentic. They could have used the opportunity to make it up to you, but rather they made it worse. I think social media has the POTENTIAL to help all businesses and organizations, but only IF they commit to having a strategy and commit to doing it right. Great post Missy. I agree with you that if as an organization you are going to take part in social media there is no room for you to be inauthentic. They could have used the opportunity to make it up to you, but rather they made it worse. I think social media has the POTENTIAL to help all businesses and organizations, but only IF they commit to having a strategy and commit to doing it right.

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