Archive for the ‘Staff Blogs’Category

Don’t Fear Using Social Media as a Recruiting Tool

Last week, I was fortunate enough to attend the annual eduWeb Conference held in Chicago. For those of you who are not familiar with this conference, you might take a gander from the two root words, edu (short for education) and web that it might deal with online strategies for the higher education industry. That you are right! As the website states, “The eduWeb Conference is an annual, internationally recognized event for the higher education community, attracting those who are involved in online strategy, marketing and technology.” Read the rest of this entry →

04

08 2010

Front-line Employees Can Make or Break Your Brand – Especially When You Go Social

I once read something in a customer service textbook that advised managers to treat employees the way you want your employees to treat customers. I found that to be a very powerful statement that will probably stick with me forever. After all, nothing says “We don’t really care” about our employees like not sharing your customer messaging and offers with employees, ideally before the employees are stampeded by coupon-toting customers.

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21

07 2010

The Grapes of Wrath: How My Experience with a Michigan Winery’s Facebook Page Was Bad, with a Bitter Finish

Saturday, June 19, 2010 was a big day for wine makers along Lake Michigan Shore’s Wine Trail. The 5th Annual Toast the Coast Lake Michigan Shore Wine Festival – the event for area winemakers was coming to Weko Beach in Bridgman, Michigan. The evening before had been the huge storm system that had ripped through the Michiana area the night before had left many without power, but the show was ready to go on.
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09

07 2010

Has Your Social Media Integration Gone to the Dogs?

At this point, most of us are up to our eyeballs in the babble, information and regurgitated messages of self-proclaimed social media gurus. Many of our companies have launched Facebook pages, Twitter accounts and have dabbled in a host of other social networks. It seems like everyone is always talking about “listening” and “engaging” and “the conversation.” But one thing I don’t seem to hear enough about is integration. How does it all work together to serve the greater purpose/mission for your company or organization? Let’s not try to make it something more than it is; social media is just another channel or way to provide customer service, nurture sales and develop relationships.

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02

07 2010

Online Learning: How Social Media Could Have Improved My Education

On August 4, 2010 I will post my last participation comments at Baker College Online as an undergraduate student in marketing. I’m what colleges and universities would refer to as a “non-traditional” student – I’m 31, a working professional and don’t have the flexibility to attend class on campus (nor would I want to attend on campus). I live at least 20 minutes from the nearest community college campus and while that might not seem like a long commute, see how long it takes during a Lake Michigan lake-effect snowstorm! I also didn’t really want to dedicate the necessary resources to make it to a “real” classroom. On the flip side, I definitely felt that I missed out on enriching in-person, real-time discussion and interactions. To be honest, statistics was not an easy class to learn solo!

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18

06 2010

SWAG: Yup, I’ll wear it.

Bob Richthammer on video production shoot

SWAG:  Stuff we all get, souvenirs wearables and gifts, (or whatever you call it), free stuff (as I call it) is good.

Debate all you want whether it works or not but I can tell you, you give me something and I will wear it or use it. I was recently on location shooting a project for Vista Host in Nashville and I was wearing my favorite Zacuto tee shirt. A guy walked up to me and started asking about what we were doing and then asked me what Zacuto was. I told him about their company and the next day, he tracked me down and told me he had found something he had been looking for on their website. A guy from Indiana (me) plus another from Tennessee equaled an order for a company in Chicago – all from a tee shirt.

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14

06 2010

Is Your Company “Video Active?”

There was a time when doing a company video, whether an image or branding piece or a sale and marketing video was a big-budgeted affair designed to have a shelf life of one-to-three years, even five years. But times, they are a-changing. According to a 2009 MediaPost article, the average online video is 3 and 1/2 minutes long. Gone are the days of the 12-minute epic corporate video; between the Internet, websites, and the ever expanding world of social media, no message or image can stand that test of time. The need to keep your web presence up to date and fresh is the key to bringing visitors back to your site. And the demand for video content has become the norm.

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01

06 2010

What (Not) to Wear on Camera

I’ve been in television since it was black and white (well, the reruns were), and have been producing commercials and videos for over twenty-five years. One question I always hear from on-camera, nonprofessional and some professional talent is “What should I wear?” In the interest of creating a video that’s visually appealing and looks professional, I have put together some tips on what to wear on camera. I hope this helps:

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24

05 2010

So, You Think You Are a Producer/Director? Part II: Tips for Creating Effective Online Videos

Last time I raised some questions that marketing decision-makers needed to think about and answer in order to make effective online videos for their brand.  Today I’ll offer some answers to some of the questions you should ask in planning a video.

Last time I mentioned several questions to address.  Among them:

  • Does the audio involve an on-camera spokesperson or narrator?  Both have their benefits and drawbacks.
  • Do you need to incorporate people to interview on camera?  If so, where will those interviews be conducted?  Is it a controlled environment, free of sound and traffic disruptions?
  • What are the interview questions to be asked?  Who will ask them?
  • What is being shown visually while the audio is being heard?
  • If it is a technical video, what is the best way to demonstrate the key points?
  • If it is a service video, how do you show this service being performed?
  • Will you have someone within your organization capture the audio and video or will you hire a professional producer?

Once you’ve answered these (and other) questions, it’s time to talk production.  The first thing I try to stress to clients is that, although you may be shooting a video for the web, you can’t just go out and shoot a bunch of things and then make something out of it in post production.  You need a plan.

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13

05 2010


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